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Outsourcing

We have wide experience acting across all types of business process and information technology sourcing projects and have acted in most areas of outsourcing.

Driving Efficiency

Sourcing is a fundamental element of commerce. In all its many modern guises, it drives excellence and efficiencies by allowing an organisation to concentrate on its core business. The intelligent and disciplined provisioning of business and IT services to achieve specific results really can be the difference that provides a strategic advantage to your business.  

We understand that the success of an outsourcing depends on a complex balance between planning, accurate scoping and business analysis (potentially on an ongoing basis), day to day governance, flexibility, acceptable costs and incentivisation. Just as importantly, we understand that a sourcing project is frequently the starting point of a longer term relationship. To ensure your relationships are on the best possible footing, our ethos is to be reasonable and commercial in our approach at all times.

We are used to working seamlessly within large, multi-discipline project teams in a highly flexible, collaborative and constructive manner. This ensures that all relevant issues are identified, discussed and resolved in your best interests. We are experts at defining appropriate service levels and other key metrics. We understand benchmarking, change control and the importance of an agreed exit management strategy.

We have wide experience acting across all types of business process and information technology sourcing projects and have acted in most areas of outsourcing including:

  • Facilities management
  • Recruitment
  • Manufacturing
  • Logistics
  • Business process outsourcing
  • Asset management
  • Retail

We act for suppliers and customers (both public and private) and across industries ranging from insurance and banking to health and medical care, social housing, food and textiles.

 

 

 

Your Contacts

Craig Chaplin

Craig Chaplin

National Head of Commercial & IP

DD +44 (0)161 604 1642

M +44 (0)7801 583 882

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