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E-commerce, M-Commerce and Social Media
Our experts can guide you through all aspects of e-commerce and the legal obligations arising from operating websites and social media platforms.
Expert Advice
E-commerce is all about selling products and services via the internet. The vendor and consumer are not usually together at any point, with business conducted remotely, regardless of jurisdiction. This can pose a number of challenges not least in relation to the creation and enforcement of contracts. Much legislation exists which can affect the way business is conducted online and the ways in which electronic marketing can be undertaken to promote the services of e-commerce and m-commerce providers are also heavily regulated.
Our expert advisers have in-depth experience of advising and guiding our clients through all aspects of e-commerce. This advice also applies to the “behind-the-scenes” aspects of e-commerce such as website design and build, hosting, and support and maintenance contracts. We help our clients agree terms which achieve their commercial objectives and can flag the issues which can arise in relation to such contracts (including testing and acceptance, data protection and intellectual property ownership).
In relation to the legal obligations arising from running and operating websites and social media platforms we provide clients with advice on information disclosure, data protection and privacy, (including cookie consents) and marketing communications. In addition we can provide support in relation to the following:
- Terms of Use
- Advertising Standards Authority Compliance
- Acceptable Use Policies
- Privacy Policies, Cookie Notices and Opt-ins/Opt-outs
- Terms of Sale (Ecommerce B2B and B2C)
- Website Audits
- Social Media campaigns and Policies
We also provide our clients with assistance when things do not go to plan, including taking action for cyber squatting, non-delivery, poor performance, or non-payment.
Your Contacts
Craig Chaplin
National Head of Commercial & IP
DD +44 (0)161 604 1642
M +44 (0)7801 583 882
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